Maestro Pizza - Order Pizza Online

The service at Maestro Pizza stores is available from 11:00 AM to 01:00 AM from Saturday to Wednesday, and 11:00 AM to 2:00 AM on Thursday and Friday, across the Kingdom of Saudi Arabia.

The delivery orders through the Maestro app are accepted till 12:30 AM (midnight) and last pick-up orders are accepted till 12:45 am (midnight).

Please note that the above mentioned working hours are subject to change during Eid and Ramadan.

You can change the registered phone number associated with your Maestro Pizza account through the app and website:

Go to 'Account'.
Tap on 'Account Settings'.
Tap on 'Change Mobile Number'.
Enter your new phone number.
Tap on the 'Update mobile number' button.

Please note that your reward points are linked to one phone number, and by changing your mobile number you won't be able to transfer those reward points to the new number.

You can find the nearest branch through our app or website:

Go to 'My Maestro' page.
Scroll to the bottom and click on 'Find nearest restaurant'
The nearest branches would appear in order of distance

Please follow the below steps to solve this issue:

Update the application to the latest version.
Re-register and check your email for any messages. Please ensure to check your spam or junk mail folder as well, as sometimes messages may be diverted there.

If you continue to face this issue, please feel free to contact us at 920017777

You can track your order through the app or website:

Go to 'My orders' page.
Select the active order you want to track.
You will see the real-time status of your order.

You can cancel your order within 2 minutes of placing it. After that, please contact our support team at 920017777.

Go to 'My orders', find the previous order you want to repeat, and tap on 'Reorder'. The same items will be added to your basket.

We accept the following payment methods:

Cash on delivery
mada
Visa / Mastercard / American Express
Tabby (buy now, pay later)
Qitaf points
Maestro Wallet

If you have an issue with your order, please contact our support team at 920017777. Refunds are processed based on the nature of the issue and our refund policy.

You earn points with every order placed through our app or website. Points are automatically added to your account after your order is delivered.

You can redeem your points at checkout. Select 'Use reward points' option and choose how many points to apply towards your order.

Nutrition facts are available on our website. Click on "Nutrition facts" in the footer to view detailed information for all our menu items.

Yes! We offer vegetarian pizzas, cauliflower crust options, and various customization options. Look for the vegetarian tag on our menu items.

We follow strict quality control measures and use fresh ingredients. Our kitchens are regularly inspected to maintain the highest standards of hygiene and food safety.

Yes, all our food is 100% halal certified. We source our ingredients from trusted halal-certified suppliers.

Help & support

FAQ